Atm888 Privacy Policy — Protecting Your Personal Data

Information We Collect From You

When you register or use the atm888 platform, we collect several categories of information to ensure the service runs smoothly and securely. This information is collected directly from you during the registration process, as well as automatically as you use the platform.

Account Information

This includes your full name, email address, mobile number, date of birth, and the username you choose during registration. This information is used to verify your identity, enable login, and contact you when necessary. You are responsible for ensuring all details provided are accurate and up to date.

Device & Browser Information

Atm888 collects technical information such as device type, operating system, browser type and version, IP address, and screen resolution. This data is used solely for security purposes, detection of unauthorised access, and improving the user experience across both mobile and desktop platforms.

Payment Information in MYR

To process deposits and withdrawals, we collect payment method details such as bank account numbers, account holder names, and any e-wallet information you provide. All transactions are processed in Malaysian Ringgit (MYR). We do not store credit card numbers or your online banking passwords — sensitive payment information is handled directly by verified payment service providers.

Platform Usage Data

We record in-platform activity such as games played, bet amounts, session duration, and interactions with platform features. This data is used to improve the user experience, detect suspicious usage patterns, and support responsible gambling practices.

How We Use Your Information

Information collected by atm888 is used for specific, legitimate purposes. We do not use your data for anything unrelated to the provision of our platform services without your consent. The primary purposes are as follows:

• Verifying user identity during registration and login to keep your account secure.
• Processing deposits, withdrawals, and financial transactions in MYR accurately and securely.
• Contacting you regarding account activity, transaction confirmations, security notices, and service updates.
• Personalising your gaming experience and recommending relevant promotions or bonuses based on your usage habits.
• Complying with legal obligations and regulations applicable in Malaysia, including anti-money laundering requirements.
• Detecting and preventing fraud, account misuse, and activities that threaten platform security.

Cookies & Session Tracking

Atm888 uses cookies — small text files stored in your browser — to enhance platform functionality and security. Cookies allow the platform to remember your login settings, maintain active game sessions, and ensure smooth navigation without requiring you to log in again each time.

We use two types of cookies: session cookies (which are deleted when you close your browser) and persistent cookies (which are stored for a set period for convenience purposes). We also use analytics cookies that help us understand how users interact with the platform — this data is collected in aggregate and does not identify any individual personally.

You can manage and delete cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect platform functionality, including your ability to stay logged in or access certain game features.

Data Storage & Security Measures

All atm888 user data is stored on servers protected with industry-grade encryption. The connection between your browser and our platform uses SSL/TLS protocols, ensuring that data transmitted cannot be intercepted by unauthorised parties during transfer.

Access to users' personal data within atm888 is restricted to staff who require it to carry out their duties, and is subject to strict confidentiality agreements. We conduct regular security reviews to ensure our data protection systems remain current with the latest standards.

User data is retained for as long as necessary to provide our services and meet legal obligations. Once an account is closed and the mandatory retention period has lapsed, data will be securely deleted or anonymised in accordance with our internal procedures.

Sharing Information with Third Parties

Atm888 does not sell, rent, or trade users' personal information to any third party for marketing or commercial purposes. Your privacy is not a commodity — this is a foundational commitment we uphold in the way we operate our platform.

There are, however, limited situations in which we may need to share user information: first, with recognised payment service providers to process deposit and withdrawal transactions in MYR; second, with competent authorities when required by Malaysian law or a valid court order; and third, with technology service providers who assist us in operating the platform, subject to strict data protection agreements.

In all cases of data sharing, we ensure that recipients uphold data protection standards equivalent to this policy and do not use the information for any purpose beyond what has been specified.

Your Rights as a User

As a registered atm888 user, you have the following rights regarding your personal data, and we are committed to making it easy for you to exercise them:

• Right to Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
• Right to Correction: If any information we hold is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly through your account profile settings.
• Right to Deletion: You may request the deletion of your personal data, subject to our legal obligations to retain certain records for periods stipulated by Malaysian financial regulations.
• Right to Withdraw Consent: You may withdraw consent for certain data processing at any time, though this may affect your ability to use some platform features.

To exercise any of the above rights, please contact the atm888 team by email at [email protected], clearly stating your request. We will process it within a reasonable timeframe and notify you of the outcome.